Privacy Policy
We respect your privacy as deeply as we respect craftsmanship. Learn how we protect your information.
Introduction
Welcome to Filmswear.com, the online home of handcrafted Hollywood-style leather jackets. We respect your privacy as deeply as we respect craftsmanship.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop online with us.
By using Filmswear.com, you agree to this policy. If you have any questions, just email us at support@filmswear.com — we're here to help.
The Information We Collect
We collect only what's necessary to process your order smoothly and enhance your experience.
1. Personal Information (You Provide Directly)
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Shipping and billing address
- Phone number (for delivery updates)
- Payment details (processed securely, we never store card data)
2. Automatic Information (Collected by Technology)
When you browse our website, we may automatically receive:
- IP address and country location
- Browser type and device used
- Pages you visit and time spent on site
- Referring websites or ads
This helps us understand user behavior and improve site speed and content.
3. Cookies and Similar Technologies
We use cookies, small files stored on your device, to remember preferences, tailor ads, and improve overall performance. You can manage or disable cookies anytime (see our full Cookie Policy for details).
How We Use Your Information
We use your information purely to serve you better. Here's how:
- To process your orders: confirm payments, make and ship your handcrafted jacket
- To communicate: send updates, confirmations, or respond to questions
- To improve our services: study browsing patterns to make Filmswear faster and more useful
- To personalize your experience: show relevant products, currencies, or ads
- To ensure security: prevent fraud, spam, or unauthorized access
We never sell or rent your personal information to other companies — ever.
Payment & Security
We use secure, encrypted payment systems like PayPal and Stripe. These global providers handle transactions directly; Filmswear.com never has access to your full credit card number or bank details.
All data transfer between your browser and Filmswear.com is protected by SSL encryption.
Sharing Information with Third Parties
We only share your data with trusted service providers who help us serve you better, and only when necessary:
- Courier & Shipping Partners: for delivery updates and tracking (e.g., DHL, FedEx, UPS)
- Payment Processors: to verify and process payments securely
- Analytics Partners: (Google Analytics, etc.) to understand website traffic patterns
- Marketing Partners: (Google Ads, Meta Pixel) for relevant ad personalization — never spam
Each partner follows strict privacy standards (GDPR, CCPA, or equivalent regulations).
Your Rights & Choices
Depending on where you live, you may have the following rights under GDPR, CCPA, or similar privacy laws:
- Access: Request a copy of the personal data we hold about you
- Correction: Ask us to fix inaccurate or incomplete data
- Deletion ("Right to Be Forgotten"): Request us to delete your personal data anytime
- Opt-Out: Choose not to receive marketing emails (unsubscribe anytime via link)
- Cookie Control: Disable non-essential cookies through your browser settings
To exercise these rights, simply email support@filmswear.com. We reply within 7 working days.
Data Retention
We keep your personal information only as long as necessary to fulfill orders and legal obligations (e.g., tax or audit requirements). After that, it's safely deleted from our systems.
Data Protection Measures
We take multiple security steps to protect your data:
- SSL encryption on all pages and checkouts
- Secure servers with limited access
- Staff confidentiality agreements
- Regular software updates and firewall monitoring
Your order details, communications, and preferences remain confidential and secure.
Marketing Communications
You may occasionally receive emails about new collections, promotions, or care tips. Our newsletters are mindful — we don't flood inboxes.
You can unsubscribe anytime by clicking the link in any email. We never sell your email to third parties for marketing purposes.
International Data Transfers
We primarily store and process data in secure servers that may be located outside your home country. We ensure all transfers comply with international data protection laws using Standard Contractual Clauses (SCCs) or equivalent frameworks.
Our Promise: At Filmswear.com, trust comes first. We design leather jackets — not marketing traps. Your privacy, like our craftsmanship, is handled with honesty, care, and attention to detail.
Filmswear.com — Handcrafted Quality, Honest Policy.